VOIP & YOUR BUSINESS
Why choose EXEControl Global Solutions as your VoIP provider?
In order to answer this question, we first have to ask: What is important in a VoIP provider?
1) You want a good feature set.
What sets VoIP providers apart are the feature sets they offer with their phone service. You want a VoIP provider that offers the features and tools you need to grow your company.
Most providers include standard features such as an automated attendant and the ability to route different phone numbers separately (i.e. one number which rings all phones, another number that rings only a select group of phones).
Our feature set includes the standard features, as well as some sophisticated features, including, but not limited to:
- Fall back server1
- Fall back routing1
- Web GUI (Graphical User Interface)
- FMFM (Find Me Follow Me)
- Voicemail to email
- Automatic provisioning of your devices
- Customizable hold music (as well as our own original, licensed hold music)
- Integrating cell phones into the business phone network, with full call handling functionality, without requiring additional apps1
You want to make sure that your VoIP provider offers features and tools that your users feel comfortable with, and will give the most benefit to your company. Here at EXEControl Global Solutions, we can work with you to provide additional features as needed, above and beyond our standard and unique feature sets. If there is a specific feature you are looking for, let us know. We may be able to provide it for you.
1We are not aware of any other provider who offers these features.
2) You want a guarantee of QoS.
What is QoS? QoS literally stands for Quality of Service, which speaks to the reliability of your connection and sound quality. What good is a phone system if you cannot understand the person on the other end?
One company who was looking at another VoIP solution called us, asking if we thought the proposed service would be a high quality solution for them. We asked the company a few questions about the proposed solution and voiced our concerns about QoS. The company was unsure what was being done to guarantee QoS, and asked us to call the carrier and find out. We called the VoIP provider and asked, “How do you know VoIP will provide reliable service for this customer?” The provider said, “We don’t. It’s a 50/50 shot.” Incredulously, we asked, “So you’re selling them a system with a 50/50 shot of it working?” This company was trying to sell a system without knowing whether it would work well for the customer, or telling the customer that they might have issues with it.
On the other hand, the customers who come to EXEControl Global Solutions for VoIP, don’t look back.
Our biggest advantage as a VoIP provider is our QoS, leaving our competitors wondering how we provide such quality service. Essentially, our proprietary technology, which will reconstruct a damaged audio stream, is unique to us.
Here is an example of what we mean: Listen to the two audio tracks below.
Audio Track One:
With a poor quality internet line, almost every provider will sound like this first track. It gives you the feeling of trying to talk on a cell phone in a poor service area.
Audio Track Two:
Now listen to the second audio track. Notice how clear the sound is, due to our voice enhancing technology. We are the only VoIP providers that we know of who utilize technology to regenerate sound in real time. Don’t underestimate the value of understanding the person on the other end of the line; it is worth its weight in gold.
Trying to use VoIP with poor quality internet with any other provider, is like trying to talk on a cell phone in an area with poor signal. If you don’t want to deal with that, go with us.
With EXEControl Global Solutions, you will never be given a 50/50 shot in the dark. We will find out if VoIP will be a good, quality service before we set anything up, and then we will implement our expertise to ensure you are getting good QoS.
3) You want good support.
As with any technology, you want a company who knows what they are doing and evolves with the technology. You want personal, customized support from a skilled team who knows and anticipates your needs.
Our team at EXEControl Global Solutions is able to take our decades-long expertise in networking and network management, and marry it with a world-class VoIP solution in order to deliver the highest quality of service and reliability with any supplied communication method, whether an internet line or T1, etc. Our system is compatible with using all of them or any combination of them.
The real reason to buy from us? We know how to do it right.
Our firm provides 24/7 support services. We wanted a phone system that 1) never gave a busy signal (even without power), 2) always connects the caller to a staff member (even if communication lines are down), 3) unlimited inbound and outbound calls, 4) amazing voice quality and 5) emergency technician hunt, search and find. Our phone system meets all these needs and more!Allan D. Robison