Did you know that through EXEControl’s trigger point technology and the customers’ forms delivery definitions, you can have EXEControl send emails to your customers letting them know when their payments have been received, how it was applied and what invoices remain unpaid?
EXEControl Global Solutions has activated this change for our customer base and the response so far has been positive. As soon as a payment is received, EXEControl automatically sends an email notice to the customer acknowledging receipt of the payment and details how it was applied.
Set up is quick and easy with three main steps:
- Defined a new form code in the form definition table
- Add form code to the customers form delivery definition sub-screen
- Activate a postfile payment receipt program to send the email.
Sample of email:
To learn more about how to enhance your communications with your customer base, email firstname.lastname@example.org or call 518-688-8700 extension 2 and ask one of our Professional Service Advisors.